Sutras LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the rights you have regarding your personal information. By accessing our website, purchasing our digital programs, or participating in our live events (collectively, the “Services”), you consent to this Privacy Policy.
1. Information We Collect
We collect two types of information:
a. Personal Information (provided by you):
- Name and email address
- Payment information (processed securely by third-party providers such as Stripe or PayPal. We do not store full credit card details)
- Information you provide when contacting us, registering for Services, or joining our email list
- Event registration details (if you attend a live event)
b. Non-Personal Information (collected automatically):
- Device type, operating system, and browser
- IP address and approximate location
- Website usage data (pages visited, time spent)
- Cookies and analytics data (via Google Analytics and similar tools)
2. How We Use Your Information
We use your information for the following purposes:
- To process purchases and provide access to our digital programs and live events
- To communicate with you (including newsletters, updates, and offers if you opt in)
- To provide customer support and respond to inquiries
- To improve our Services, website, and user experience
- To comply with legal, tax, and regulatory obligations
We do not sell or rent your personal information to third-party data vendors or marketing companies.
3. Sharing Your Information
We share information only when necessary:
Service Providers: Payment processors (e.g., Stripe, PayPal), email service providers (e.g., ConvertKit, Mailchimp), and analytics tools (e.g., Google Analytics) that help us operate our business.
Legal Obligations: To comply with laws, regulations, subpoenas, or court orders.
Business Transfers: If Sutras-CLB (Sutras, LLC) is involved in a merger, acquisition, or sale, personal information may be transferred as part of that transaction.
We require vendors and partners who receive your data to protect it and use it only for the purpose for which it was provided.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Improve site functionality
- Analyze usage and performance
- Personalize content and offers
You may disable cookies in your browser, but some features of our website may not function properly.
5. Email & Marketing Communications
By providing your email, you consent to receive communications from us, including newsletters, updates, and promotional content.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us at Hello@ashleysutrasclb.com.
Even if you opt out of marketing, we may still send transactional or service-related emails (e.g., purchase confirmations, account notices).
6. Data Retention
We retain personal information only as long as necessary:
- For the purposes described in this Privacy Policy
- To comply with legal, tax, and regulatory requirements
- To enforce agreements and resolve disputes
- When personal information is no longer needed, we securely delete or anonymize it.
7. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that someone under 18 has provided us personal information without parental consent, we will delete it immediately.
8. Data Security
We implement reasonable technical, administrative, and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security. You use our Services at your own risk.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Opt out of marketing communications
- Restrict or object to certain processing activities
- Request a copy of your personal information in portable form
To exercise these rights, contact us at hello@ashleysutrasclb.com. We may require verification of identity before processing requests.
10. International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from your country.
11. State & International Privacy Laws
California & Other U.S. States (CCPA/CPRA, Virginia, Colorado, etc.): You may have additional rights, including the right to request disclosure of the categories of data we collect, request deletion, and opt out of certain data sharing. We do not “sell” personal information as defined under these laws.
GDPR (EU/UK/EEA): If you are located in the EU/UK, you have specific rights under GDPR, including the right to access, correct, delete, or restrict the processing of your data. Our lawful basis for processing typically relies on contract (to provide Services), consent (for email marketing), and legitimate interest (for analytics and business operations).
12. Business Transfers
In the event Sutras-CLB is acquired, merged, or undergoes a change in ownership, your personal information may be transferred as part of the business assets.
13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧hello@ashleysutrasclb.com